GloriaFood is shutting down  -  Move to OrdraFood - 0% commission, no lock-in, your own ordering website.
Honest comparison

Which online ordering software
is right for your restaurant?

Marketplaces, standard SaaS, OrdraFood: three very different models. An honest comparison across the six criteria that really change your restaurant's bottom line. 15-day free trial on OrdraFood.

30%
marketplace commission
0%
OrdraFood commission
€19.99
excl. VAT/month, Pro plan
FR
hosted in France
The three market models

Marketplaces, standard SaaS, sovereign SaaS

The restaurant online ordering market splits into three broad models. Each has its own economic logic. None is universally superior, but for every restaurant one model is more profitable than the others.

Model 1 - Marketplaces

UberEats, Deliveroo, Just Eat

Platforms that acquire customers for you, in exchange for a high commission (25 to 30% per order) and ownership of the customer relationship. Your brand is diluted, your URL doesn't exist, and your customers don't know who you are outside the marketplace.

  • Strengths: immediate visibility on the app, delivery outsourced, marketing handled by the platform.
  • Weaknesses: commission that can exceed your net margin, total dependency, customer data out of reach, brand hidden behind the platform's.
  • Best for: restaurants with high production capacity and strong gross margin, who accept the commission as a customer-acquisition cost.
Model 2 - Standard SaaS

GloriaFood, Click&Collect.fr, others

Subscription software that gives you an ordering widget, a URL and ownership of your data. The business model rests on the subscription (often freemium with key features paid) rather than a commission. It's the path to independence from marketplaces.

  • Strengths: your brand, your URL, your customers, no commission.
  • Weaknesses (varies by provider): hosting often outside the EU, support not always in French, key modules (online payment, advanced statistics) sometimes an extra cost.
  • Best for: restaurants that want to build their brand and a direct customer relationship, independent of platforms.
Model 3 - Sovereign French SaaS

OrdraFood

The same promise as standard SaaS (0% commission, your brand, your data), but with hosting in France, support in French, and a clear, capped price. All the key modules (online payment, statistics, promotions, loyalty, multilingual menu) are included in the Premium plan with no extra fee and no per-cover commission. Unlimited table reservations is an add-on at €8.99 excl. VAT/month, with no per-cover commission.

  • Strengths: hosted in France, support in French, capped pricing (Pro €19.99 excl. VAT, Premium €49.99 excl. VAT), full modules included, native GloriaFood migration.
  • Weaknesses: a younger player, with fewer integrated partners than the global leaders to date.
  • Best for: restaurants that want digital sovereignty, simple pricing and local support.
Summary table

The six criteria that make the difference

A quick read to place each solution on the points that really weigh on profitability.

Criteria UberEats / Deliveroo GloriaFood and standard SaaS OrdraFood
Commission per order 25 to 30% 0% 0%
Monthly subscription €0 €0 to €50+ €0 to €49.99 excl. VAT
Ownership of customer data No Yes Yes (free CSV export)
Hosting USA / Netherlands Varies (often outside the EU) France FR
URL and restaurant brand Brand hidden Dedicated URL Your own URL and brand
Support in French Varies Usually English Native French support
Developer interface (POS / BI / accounting sync) Marketplace API geared to the platform, not the restaurant Often paid or unavailable Included in Premium + Platinum
The math that matters

How much the marketplace commission really costs you

On a €30 order, UberEats can take up to €9 (30%). Multiply by your monthly volume, and you get the annual cost of depending on marketplaces. Set against an OrdraFood subscription capped at €49.99 excl. VAT a month, the math becomes simple.

Simulation for 3 volume levels

Monthly volume
UberEats (30%)
OrdraFood Pro
Annual savings
50 orders × €25
€375/month
€19.99 excl. VAT/month
~€4,260/year
150 orders × €25
€1,125/month
€19.99 excl. VAT/month
~€13,260/year
300 orders × €25
€2,250/month
€19.99 excl. VAT/month
~€26,760/year

Illustrative calculation based on an average UberEats commission of 30% and an average basket of €25. OrdraFood becomes profitable from the 3rd order on the Pro plan.

Frequently asked questions

Choosing your software in detail

What criteria should I compare?

Six key ones: commission per order, monthly subscription, data ownership, hosting (France or not), URL/brand (yours or the marketplace's), support in French. Depending on your volume and strategy, the right choice changes.

What commission do marketplaces take?

25 to 30% per order depending on the services activated. On €30, that's €7.50 to €9. 100 orders/month = €750 to €900 paid to the platform. On top of Stripe fees.

Why do marketplaces keep my customers?

The contract states customer details are not passed on to you. You see the order, not a way to contact them again. The relationship belongs to the platform.

Is OrdraFood really 0% commission?

Yes on every plan. You only pay the subscription (€0 Starter, €19.99 excl. VAT Pro, €49.99 excl. VAT Premium). Only Stripe fees (1.4% + €0.25) if you enable online payment, taken by Stripe.

How does OrdraFood compare to GloriaFood?

GloriaFood is progressively shutting down. OrdraFood: transparent pricing, hosted in France, support in French, native migration from your GloriaFood export. See our GloriaFood migration guide.

Is there a risk in depending on a foreign SaaS?

GDPR (US Cloud Act), support outside your time zone, longevity (strategy changes). OrdraFood is French, run from France, with French support.

What happens if OrdraFood shuts down?

Free CSV export of all your data (orders, customers, items) at any time from your dashboard. Re-import elsewhere is possible. No technical lock-in.

Which software should I choose to get started?

Under 20 orders/month: OrdraFood Starter at €0. You keep 100% of the revenue, move to Pro at €19.99 excl. VAT once your volume justifies it. No need to sign with a marketplace: a 30% commission costs more from the 2nd order onward.

Compare for yourself

Try OrdraFood risk-free

Sign up in 2 minutes. 15-day free trial on Pro and Premium. Starter plan free for life. Cancel in 1 click. 0% commission, hosted in France, support in French.

Explore more

Uber Eats alternative GloriaFood alternative GloriaFood migration Switch software with no downtime All-in-one software Commission-free Digital sovereignty Detailed pricing See a live example →
Live example

See a real OrdraFood ordering site

Open the demo restaurant at /menu/demo - try the menu, the cart and the checkout. This is exactly what your customers get.

Open the demo →

Ready to get started?
15-day free trial.

Sign up in 2 minutes, no credit card. Cancel in one click. 0% commission, hosted in the EU.

Create my free account →